Intia Privacy Policy

 

What is Intia Privacy Policy and what does it cover?

·       This Privacy Policy explains how we collect, use and share your information. It also describes how long we keep your information for and how we keep it safe when we transfer it

·         The Privacy Policy also lets you know your rights

·        This Privacy Policy applies to what we call Intia Product, or Products. Our Products includes but are not limited to Weone and our Messenger services.

We at Intia, want you to understand what information we collect, and how we use and share it. That's why we encourage you to read our Privacy Policy. This helps you use Intia Products in the way that's right for you.

 

In the Privacy Policy, we explain how we collect, use, share, retain and transfer information. We also let you know your rights. Each section of this Policy includes helpful examples and simpler language to make our practices easier to understand. We've also added links to resources where you can learn more about the privacy topics that interest you

 

It's important to us that you know how to control your privacy, so we also show you where you can manage your information in the settings of the Intia Products you use. You can update these settings to shape your experience.

 

What information do we collect?

Highlights

In this Policy, we list the kinds of information that we collect. Here are some important ones. We collect:

·         The information that you give us when you sign up for our Products and create a profile, such as your email address.

·         What you do on our Products. This includes what you click on or like, your posts and photos and messages that you send. On some Products, you can use end-to-end encrypted messages.

·         Who your friends or followers are, and what they do on our Products

·         Information from the phone, computer or tablet that you use our Products on, such as what kind it is and what version of our app you're using

·         Information from partners about things you do both on and off our Products. This could include other websites you visit, apps you use or online games you play.

Your activity and information that you provide

On our Products , you can send messages, take photos and videos, buy or sell things and much more. We call all of the things you can do on our products "activity". We collect your activity across our products and information that you provide, such as

·         Content that you create, such as posts, comments or audio

·         Content that you provide through our camera feature or your camera roll settings, or through our voice-enabled features. Learn more[6] about what we collect from these features, and how we use information from the camera for masks, filters, avatars and effects.

·         Messages that you send and receive, including their content, subject to applicable law. On some Products, you can use end-to-end encrypted messages.

·         Types of content, including ads, that you view or interact with, and how you interact with it

·         Apps and features you use, and what actions you take in them.

·         Purchases or other transactions that you make, such as through WeOne checkout experiences, including credit card information.

·         Hashtags that you use

·         The time, frequency and duration of your activities on our Products

·         Your photo or video selfie if you provide it when you contact us for account support

Information with special protections

You might choose to provide information about your religious views, your sexual orientation, political views, health, racial or ethnic origin, philosophical beliefs or trade union membership. These and other types of information could have special protections under the laws of your jurisdiction.

Friends, followers and other connections

Information we collect about your friends, followers and other connections

We collect information about friends, followers, groups, accounts, Weone Pages and other users and communities that you're connected to and interact with. This includes how you interact with them across our products and which ones you interact with the most.

Information we collect about contacts

We also collect your contacts' information, such as their name and email ad dress or phone number, if you choose to upload or import it from a device, such as by syncing an address book.

If you don't use Intia Products, or use them without an account, your information might still be collected. Learn more about how Intia uses contact information uploaded by account holders.

Learn how to upload and delete contacts on Weone and Weone Messenger.

Information we collect or infer about you based on others' activity

We collect information about you based on others' activity.

We also infer things about you based on others' activity. For example:

·        We may suggest a friend to you through WeOne's People you may know feature if you both appear on a contact list that someone uploads.

·        We take into account whether your friends belong to a group when we suggest you join it.

App, browser and device information

We collect and receive information from and about the different devices you use and how you use them.

Device information we collect and receive includes:

·         The device and software you're using, and other device characteristics.

·         What you're doing on your device, such as whether our app is in the fore ground or if your mouse is moving (which can help tell humans from bots

·         Identifiers that tell your device apart from other users' devices, including Family device IDs.

·         Signals from your device

·         Information you've shared with us through device settings, such as GPS lo cation, camera access, photos.

·         Information about the network that you connect your device to and your connection, including your IP address.

·         Some location-related information, even if location services is turned off in your device settings. This includes using IP addresses to estimate your general location.

·         Information about our products' performance on your device.

·         Information from cookies and similar technologies.

Information from partners, vendors and other third parties What kinds of information do we collect or receive?

We collect and receive information from partners, measurement vendors, marketing vendors and other third parties about a variety of your information and activities on and off our Products .

Here are some examples of information that we receive about you:

·         Your device information.

·         Websites that you visit and cookie data, such as through Social plugins.

·         Apps you use

·         Games you play

·         Purchases and transactions you make off of our Products using non-Intia checkout experiences

·         Your demographics, such as your education level

·         The ads you see and how you interact with them

·         How you use our partners' products and services, online or in person

Partners also share information such as your email address, cookies and advertising device ID with us. This helps us match your activities with your account, if you have one.

 We receive this information whether or not you're logged in or have an account on our ProductsHow Meta collects and uses user data to your account.

 Partners also share with us their communications with you if they instruct us to provide services to their business, such as helping them manage their communications. To learn how a business processes or shares your information, read their Privacy Policy or contact them directly.

 

How do we collect or receive this information from partners?

Partners use our business tools, integrations and Intia Audience Network technologies to share information with us.

 These partners collect your information when you visit their site or app or use their services, or through other businesses or organisations they work with. We require partners to have the right to collect, use and share your information before giving it to us.

What if you don't let us collect certain information?

Some information is required for our products to work. Other information is optional, but without it, the quality of your experience might be affected.

What if the information that we collect doesn't identify individuals?

In some cases information is de-identified, aggregated or anonymised by third par ties so that it no longer identifies individuals before it's made available to us. We use this information as described below without trying to re-identify individuals.

Information that we collect and receive if you use or interact with our Products but don't have an account

Even if you don't have an account, you may interact with or use Intia Products. Then we collect things such as:

·       Browser and app logs of your visits to public content, such as WeonePages, videos and rooms

·       Basic information about devices that downloaded our apps, such as device model and OS

 

We also receive information using cookies and similar technologies, such as Socialplugins, when you visit other websites and apps that use our business tools or other Intia Products. Read more about information that we receive from partners, vendors and other third parties in this policy and in our cookies policy.

Examples of why we collect and receive information

Security of our Products

For example, we collect information to monitor attempted attacks on our systems, such as overloading our servers with traffic. Also, if we see someone without an account trying to load too many pages, they could be trying to scrape our site in violation of our terms. Then we can take action to prevent it.

Safety and integrity

For example, if someone without an account joins a room and shares a harmful video, we can take action according to our Community Standards. We can remove content that violates our terms and policies, or share information with law enforcement when we believe there is a genuine risk of death, or imminent bodily or societal harm.

Advertising

For example, you may also see ads for the Intia Company Products shown through Intia Audience Network when you visit other apps if we can't recognise you as a registered user of the Intia Products.

Performance

For example, we collect information when people use our Products, even if they don't have an account, to measure how fast our pages load in different countries and whether they're working properly. This helps us identify and fix issues with local networks.

Information that you provide

For example, when you create a Weone account, you must provide some information, such as a password and your email address or phone number. You might choose to add other details to your account, such as a profile photo or payment information.

We also collect information you provide when you:

·       Create your avatar

·       Fill in a form

·       Contact us

Metadata

·       Information about the content itself, such as the location where a photo was taken or the date that a file was created

·       Information about the message itself, such as the type of message or the date and time that it was sent

Apps and features you use, and how you use them

·       Weone posts, videos, ads, games, Shops and other content you view or interact with on our Products

·       What features you access from our messaging products

·       When you use Social plugins, in-app browser link history or auto-fill.

·       Information about websites that you visit or interact with when you use our in-app browser.

Purchases or other transactions

We collect information when you use our Products to buy or sell things, or make or receive financial transactions.

Some examples are:

·       Purchases within an online game

·       Donations to a friend's fundraiser

·       Purchases in Marketplace, Shops or groups

·       Payments or purchases made using Weone WalletPay .

·       Money transfers to friends and family (where available)

What we collect from transactions

When you use our Products to buy or sell things, or make or receive financial transactions, including payments using Weone Wallet Pay or in Marketplace, Shops or groups, or use other Intia checkout experiences that we collect information about your purchase or other financial transactions, such as:

·       Credit or debit card number and other financial account information

·       Billing, delivery and contact details

·       Items you bought and how many

·       Other account and authentication information

Why we collect this information

We collect and store this information to facilitate your purchase, receipt of payments and other financial transactions, to personalise your experience on our Products, for advertising and to allow you to access and view your payment and transaction history, where available. And, depending on your choices, we store this information to provide you with faster and easier payment and financial transactions experiences.

Device

Devices include computers, phones, hardware, connected TVs, and other web-connected devices.

When we collect information based on others' activity ?

For example, we collect information about you on Intia Products when others:

·       Share or comment on a photo you're tagged in

·       Send you a message

·       Invite you to join a conversation

·       Upload their address book that has your contact information in it

·       Invite you to play a game

·       Connect with you, for example, as a friend or follower

·       Block or report you

What device you're using and other device characteristics

We collect device information such as:

·       The type of device

·       Details about its operating system

·       Details about its hardware and software

·       Brand and model

·       Battery level

·       Signal strength

·       Available storage

·       Browser type

·       App and file names, and types

·       Plugins

Identifiers that tell your device apart from other users'

Identifiers we collect include device IDs, mobile advertiser ID or IDs from games, apps or accounts you use. We also collect Family device IDs or other identifiers unique to Intia Company Products associated with the same device or account.

Device signals

Device signals include GPS, Bluetooth signals, nearby Wi-Fi access points, beacons and cell towers.

IP address

Stands for "Internet protocol address". It's a unique number assigned to a de vice, such as a phone or computer, which allows it to communicate over the Internet. Numbers are assigned according to standard guidelines, or protocols.

Just like you need a postal address to receive a letter from a friend, your de vice needs an IP address to receive information on the Internet.

Information about the network that you connect your device to and your Internet connection

Information about your network and connection includes:

·       The name of your mobile operator or Internet service provider (ISP)

·       Language

·       Time zone

·       Mobile phone number

·       IP address

·       Connection and download speed

·       Network capability

·       Information about other devices that are nearby or on your network

·       Wi-Fi hotspots you connect to using our Products

One reason why we collect this information is to make your experience better. For example, if we know that your phone and TV are connected to the same network, we can help you use your phone to control a video stream on your TV.

Information about our Products' performance on your device

We collect device information to prevent, diagnose, troubleshoot and fix errors and bugs. This includes how long the app was running, what model of device you were using and other performance and diagnostic information.

Information from cookies and similar technologies

Cookies are small pieces of text used to store information on web browsers. We use cookies and similar technologies, including data that we store on your web browser or device, identifiers associated with your device and other software, Social plugins. They help us provide, protect and improve our Products, such as by personalising content, tailoring and measuring ads and providing a safer experience. We collect information from cookies stored on your device, including cookie IDs and settings.

Types of partners

Partners

Our partners use our Products, including our business tools and other technologies that allow businesses to advertise or support their products. Business tools also help our partners understand and measure how people are using their products and services and how well their ads are working. For example, they might put one of our business tools, on their website. Or they might use weone Audience Network tools to monetise their apps by showing ads from businesses that advertise on Facebook

Integrated partners

Integrated partnersalso use our Products, specifically the technologies that help you make a connection to them. For example, you might log in to their app or website using Weone Login. Or you might play their game on Weone, which we call an integration because you can play without leaving our app.

Who are our partners and integrated partners?

Here are some examples:

·       Advertisers

·       Businesses and people who use our Products to sell or offer goods and services

·       Publishers (e.g. a website or app) and their vendors

·       App developers

·       Game developers

·       Device manufacturers, Internet service providers and mobile network operators

·       E-commerce platforms

Other third parties that we get information from

Some people, businesses, organisations and bodies share information with Intia but don't necessarily use our Products. We collect and receive information from these other third parties, including:

·       Publicly available sources, such as academic papers and public forums

·       Industry peers, such as other online platforms and technology companies

·       Marketing and advertising vendors and data providers, who have the rights to provide us with your information

·       Companies or organisations that provide content, including videos, photos and audio

·       Indian Law enforcement

·       Government authorities

·       Professional and charitable groups

·       Academic and research institutions, such as universities, charitable research groups and think tanks

Third-party public sources

We get datasets from publicly available sources, research institutions, and professional and charitable groups. We use these datasets to:

·       Detect and stop scraping in violation of our terms

·       Take other actions to promote the safety, security and integrity of our Products, our users, the public and our personnel and property

·       Engage with research survey respondents who choose to participate in additional conversations

What happens if you don't let us collect certain information

For example, if you don't provide your email address, phone number or age, we won't be able to create an account for you to use our Products.

 Or you can choose not to add WeOne friends, but then your WeOne feed won't show friends' photos and status updates.

Integrated partner

A partner who uses technologies that help you make a connection to them through our Products, including plugins, login, checkout experiences, Instant Games and other such integrations

How do we use your information?

Highlights

Here are some of the ways we use your information:

·       We personalise your experience, for instance by suggesting reels to watch or communities to join

·       We improve our Products by applying information about what you use them to do, and what else is happening on your device when our app crashes

·       We work to prevent harmful behaviour and keep people safe on our Products

·       We send you messages about the Products that you use or ones you might like, if you let us

We use information we collect to provide a personalised experience to you, including ads, along with the other purposes that we explain in detail below. For some of these purposes, we use information across our Products and across your devices. The information that we use for these purposes is automatically processed by our systems. But in some cases, we also use manual review to ac cess and review your information. To use less information that's connected to individual users, in some cases we de identify or aggregate information or anonymise it so that it no longer identifies you. We use this information in the same ways we use your information as described in this section.

To provide, personalise and improve our Products

We use information that we have to provide and improve our Products . This includes personalising features, content and recommendations, such as your Stories and ads. We use information with special protections that you choose to provide for these purposes, but not to show you ads.

How we show ads and other sponsored or commercial content

When you use our Products, you see ads and sponsored or commercial content, such as product listings in Shops. You also see ads shown through or commercial content when you visit other apps. We use your information to show you ads paid for by advertisers, businesses and organisations. We want everything that you see to be interesting and useful to you.

To decide what to show you and others, we use information that we have about you, including:

·       Your profile information

·       Your activity on and off our Products, including information that we receive through cookies and similar technologies, according to your settings.

·       Content that you create or interact with across WeOne

·       Things we infer about you, such as topics that we think you may be interested in

·       Information about your friends, followers or other connections, including their activity or interest.

 

How we use information to improve our Products

We're always trying to make our Products better and create new ones with the features you want. Information we collect from you helps us learn how.

We use information we collect to:

·       See if a product is working correctly

·       Troubleshoot and fix it when it's not

·       Try out new products and features to see if they work

·       Get feedback on our ideas for products or features

·       Conduct surveys and other research about what you like about our Products and brands, and what we can do better.

How we use location-related information

We use location-related information that you allow us to receive if you turn on the Location Services device setting. This includes things such as your GPS lo cation and, depending on the operating system you're using, other device signals.

We also receive and use some location-related information even if location ser vices is turned off. This includes:

·       IP addresses, which we use to estimate your general location. We can use IP addresses to estimate your specific location if it's necessary to protect the safety and security of you or others.

·       Your and others' activity on our Products, such as check-ins and events

·       Information that you give us directly, such as if you enter your current city on your profile, or provide your address in Marketplace. We use this to personalise and improve our Products, including ads, for you and others

·       Detect suspicious activity and help keep your account secure.

To promote safety, security and integrity

We use the information we collect to help protect people from harm and provide safe, secure Products.

To provide measurement, analytics and business services

Lots of people rely on our Products to run or promote their businesses or share con tent. We help them measure how well their ads and other content, products and ser vices are working.

To communicate with you

We communicate with you using information you've given us, such as contact information you've entered on your profile

To research and innovate for social good

We use information we have, information from researchers and datasets from publicly available sources, professional groups and charitable groups to conduct and support research.

Promoting safety, security and integrity

Here are some ways that we promote safety, security and integrity. We work to:

·       Verify accounts, identity and activity. Learn more about how you can choose to verify your account or identity through facial recognition technology.

·       Find and address violations of our terms or policies. In some cases, the decisions we make about violations are reviewed by the Oversight Board. They may use the information we have when they review our decisions. Learn more about how the Oversight Board processes information.

·       Investigate suspicious activity. Learn more about how we help protect you and others from impersonation and identity misuse through face analysis

·       Detect, prevent and combat harmful or unlawful behaviour

·       Identify and combat disparities and racial bias against historically marginalised communities

·       Detect and prevent spam and other bad experiences

·       Detect when someone needs help and provide support

·       Detect and stop threats to our personnel and property

·       Maintain the integrity of our Products

Providing measurement, analytics and business services

To provide measurement and analytics services, we use the information that we collect about you across your accounts on our Products.

Our measurement and analytics services help our partners and users understand things such as:

·       How many people see and interact with their products, services or content, including posts, videos.

·       How people interact with their content, websites, apps and services

·       What types of people interact with their content or use their services

·       How people use our partners' products and services to connect to Intia Products, the performance of their connection and networks and users' experience with them.

Communicating with you

We communicate with you in a few different ways. For example:

·       We send messages about the Products that we know you use, using the email address that you register to your account

·       Depending on your settings, we send marketing communications about Products that you might like

·       We ask you to participate in research based on things such as how you use our Products

·       We let you know about our policies and terms of service

·       When you contact us with any questions, we reply to your email

·       We facilitate customer support communications with you when you've told us, either directly or through a third party, that you have questions or concerns about our Products

We also use information about how you interact with our messages, such as if you open an email from us. This helps us understand the best way to reach you and whether our communications are helpful.

Researching and innovating for social good

We research and innovate to help people around the world. Our goals include:

·       Contributing to social good and areas of public interest

·       Advancing technology

·       Improving safety, health and well-being

Here are some examples of our research:

·       We analyse information about where groups of people go during crises. This helps relief organisations get aid to the right places.

·       We work with independent researchers to better understand the impact that social media might have on elections and democratic processes

·       We've collaborated with academics and industry experts to help improve Internet access and quality in rural areas

·       We support research in areas such as artificial intelligence and machine learning

Why we use information across devices

One reason why we use your information across devices is to help us give you a more personalised experience. For example, we might show you an ad on your phone, and later you might use your laptop to click on the ad and buy the product. By combining that information across your devices, we can understand what ads are relevant to you and help businesses measure how well their ad performed.

Manual review

Examples of when we use manual review

·       Our reviewers help us promote safety, security and integrity across our Products. For example, reviewers can look for and remove content that violates our terms and policies, and keep content that doesn't break our terms and policies available. Their work supplements our technology that detects violations.

·       When our algorithms detect that someone might need help, a reviewer can review their post and offer support if needed

·       We also use manual review to analyse content to train our algorithms to re view content the same way a person would. This improves our automatic processing, which in turn helps us improve our products.

How we personalise your WeOne Feed

Your WeOne Feed is unique to you. We order (or "rank") the content that you can see in your Feed, and you can learn more about the different types of signals we use to rank it. We also suggest content that's relevant to you.

Many things influence the content that you see in your Feed.

For example:

·       If your friends, connections or people you may know interact with a Weone Page, post or certain topic, we can suggest similar content to you. So, if your friend Ahmad comments on a post about national parks, we can suggest the national parks post to you.

·       If you and others interact with the same group, Facebook Page or post, we can suggest another group, Page or post that they interact with for you. So if you and Sharmila are in the same cat lovers group and Sharmila likes a Page that sells scarves, we might suggest the scarves Page to you.

·       If you've recently engaged with a certain topic on Facebook, we might then suggest other posts that are related to that topic. So, if you recently liked or commented on a post from a basketball Page, we could suggest other posts about basketball.

·       You might see posts based on where you are and what people near you are interacting with on Facebook. So if you're near a sports stadium, we can suggest games or events occurring at the stadium.

Other device signals we receive

We receive different types of device signals from different operating systems. They include things such as nearby Bluetooth or Wi-Fi connections.

IP address

Stands for "Internet protocol address". It's a unique number assigned to a device, such as a phone or computer, which allows it to communicate over the Internet. Numbers are assigned according to standard guidelines, or protocols.

Just like you need a postal address to receive a letter from a friend, your de vice needs an IP address to receive information on the Internet.

Helping to keep your account secure

For example, we use information about the locations that you normally log in from, combined with other information, to detect suspicious activity. So if we detect an attempt to log in to your account from a new location, we can check that it's really you.

Partner

A person, business, organisation or body using or integrating our Products to advertise, market or support their products and services

Providing more personalised features, content and suggestions across our Products

For example we can:

·       Automatically fill in registration information, such as your phone number, from Intia Product when you sign up for an account on a different Product

·       Let others see and search your name and profile photo across our Products and communicate with you

·       Show all interactions in one place for content you've cross-posted to different Products

Using your information if you add accounts to the same Accounts Centre

For example, if you follow your favourite team on Instagram, we can more easily suggest that you follow that team's Page on Facebook.

Device

Devices include computers, phones, hardware, connected TVs, and other web-connected devices.

Service provider

A person, business, organisation or body that provides services to Intia or to our users on behalf of Intia. For example, our service providers do things such as investigate suspicious activity and provide customer support.

How is your information shared on Intia Products or with integrated partners?

·       You can choose to share information on our Products or with integrated partners

·       Remember to share only with people you trust

·       You might decide to use a product that integrates with one of ours, such as if you use Weone Login to log in to a music service or a shopping site.

·       If you do, that organisation will ask you to receive some information about you, such as your email address or date of birth.

People and accounts that you share and communicate with

When you share and communicate using our products, you can sometimes choose the audiencefor what you share. When you interact with people or businesses, they can see:

What you share with them

For example, the audience you choose who can see when you:

·       Share a post that you've written

·       Share a photo or video

·       Create a story

·       Share a news article

·       Add information to your profile

What you communicate with them

People you interact with can see what you send to them. So if you send a person or a business a message on Messenger or Instagram, that person or business can read your message.

Some of your activity

People and businesses can also see some of your activity on our products. This includes when you:

·       Comment on or react to others' posts

·       Engage with ads or other sponsored or commercial content, such as by comenting or liking.

·       Allow content that you've shared about a product in a shop to be shared across our products

When you're active

Some of our products might provide you with settings that allow others to see when you're active on our products, such as "active status". In some cases, we also offer settings that allow others to see when you're active in a particular section of one of our products, such as a message thread, game or event, or when you last used one of our products.

Content that others share or reshare about you.

Who can see or reshare your content

People in your audience can view your content and can choose to share it with others outside your audience, on and off our products. For example, when you share a post or send a message to specific friends, they can download, screen shot or reshare it with anyone, on, across or off our products.

When you comment on a post or react to a photo, your comment or reaction can be seen by anyone who can see the post or photo. This can include people who you aren't connected to. The person who shared the post can also change their audience at any time after you've interacted with it.

How information about you can be shared

People who use our products can share information about you with the audience they choose. For example, they can:

·       Share a photo or video of you in a post, comment, story, reel or message

·       Mention you in a post or story

·       Tag you in a post, comment, story or location

·       Share details about you in a post, story or message

Public content

What content is public?

Some of your information and activity are always public. This includes your:

·       Name

·       Weone Username

·       Profile picture

·       Activity on public groups, Weone Pages and channel

·       Activity on content that is public

·       Avatars

Who can see public content?

When content is public, it can be seen by anyone on or across our Products and in some cases, off our Products, even if they don't have an account.

For example, if you comment on Marketplace, a WeOne Page or a public Weone account, or if you leave a rating or review, your comment, rating or review will be visible to anyone. It could appear in any of our products or be seen by anyone, including off our products.

Where can public content be shared?

We, you and people using our products can send public content (e.g. your profile photo or information that you share on a WeOne Page) to anyone on, across or off our products. For example, users can share it in a public forum, or it can appear in search results on the Internet.

 Public content can also be seen, accessed, reshared or downloaded through third-party services, such as:

·       Search engines.

·       The media, such as TV

·       Other apps and websites connected to our products

With integrated partners

You can choose to connect with integrated partners who use our Products. If you do, these integrated partners receive information about you and your activity.

These integrated partners can always access information that's public on our Products. Learn more about other information they receive and how they handle your information

When you use an integrated partner's product or service

Information they receive automatically

When you use an integrated partner's products or services, they can access:

·       What you post or share from these products or services

·       What you use their services to do

·       Information from and about the device you're using

·       The language setting that you've chosen on our Products

Information they receive with your permission

Sometimes these integrated partners ask you for permission to access certain additional information from your WeOne or Messenger account. In their request, they'll explain what information they'd like to access and let you choose whether to share it

 

On Weone, this includes things such as your email address, home town or birthday and, this includes content such as photos and videos that you've shared from your account when the account was set to private.

We automatically log when you receive a request from an integrated partner to access your information. These requests to access information are separate from the apps and websites access that you manage in your Weone ad settings or in your mobile device settings.

How long they can access your information

Apps or websites that you've logged in to using Weone Login or connected to your Weone account can access your non-public information on Intia Products unless it appears to us that you haven't used the app or website in 90 days. Note that even if an app's access to your information has expired, it can still retain information that you shared with it previously.

 We encourage you to visit your apps and websites settings from time to time to review which apps and websites continue to have access to your information through Weone login.

When you interact with someone else's content on an integrated partner's product or service

Integrated partners receive information about your activity when you interact with other weone, users while they're using the integrated partner's product or service.

For example, a gamer livestreams to Weone using a partner app. Then you comment on that live-stream. The app developer will receive information about your comment.

How integrated partners handle your information

Integrated partners handle the information that you share with them according to their own terms and policies, not Intia’s. You can review their Privacy Policy on their website or app to learn how they receive and process your information. In some cases, they use a separate service provider to receive and process your information.

What Products does this Policy cover?

Choosing an audience

On WeOne, the audience can be made up of:

·       The public, including people on and off Weone

·       Your friends and other connections, such as the friends of people you tag

·       A customised list of people

·       Yourself

·       The members of a single community, such as a group

On WeOne, you can set the audience for what you share by choosing between a private or public account. With a private account, only followers you approve can see what you share. With a public account, your posts and other content on Weone can be seen by anyone, on or off our Products, including if they don't have an account. You can restrict the audience for your content by blocking individual accounts from viewing them. You can also create a close friends list for certain types of content that only the people on that list can see.

Audience settings are different from app permissions

Your audience settings are different from the permissions that you give to individual apps and websites to access your information. Read our policy about how you may share information with integrated partners.

Supervision

Supervision provides supervisors chosen by a teen, such as parents and guardians, with tools and insights to help support a teen account.

Search engines

You can visit your privacy settings to control whether search engines outside WeOne can link to your profile. But other public content – such as if you post with your audience set to Public, or post on public Pages or accounts – might still be accessible through search engines, depending on the settings of that account.

Integrated partner

A partner who uses technologies that help you make a connection to them through our Products, including plugins, login, checkout experiences, Instant Games and other such integrations

 

Sharing friend lists

When you share your friend list

If you use Weone Login to log in to an app, the app developer might request access to your list of Weone friends. Here's what happens if you give the app developer permission to view these lists:

·       They can view and access a list of your Weone friends who use the same app and have given the app permission to access their list of friends. They can't access non-public information about your friends or followers through this process. Note that the app developer will receive more information.about your friends if your friends choose to share it themselves. They can share it by providing the information directly or giving the developer permission to access information from their account.

·       You'll appear on friends lists that your Weone friends can choose to share with the same app. You can remove this permission, or the app entirely, if you later decide that you don't want to share your friends list with an app, or don't want to appear on other friends lists shared with that app.

When your friends share their friend list

Your friends might choose to share their friends lists with app developers through WeOne Login. But your friends can't use Weone Login to share non-public information about you.

How do we share information with third parties?

We share certain information with:

·       Advertisers who show ads on our Products

·       Businesses we hire to market our Products for us

·       Businesses we hire to do things such as offer customer service or conduct surveys

·       Researchers who use it to do things such as innovate, advance technology or improve people's safety

Partners

Advertisers and Audience Network publishers

We provide advertisers with reports about the number and kinds of people who see and engage with their ads and commercial content. These reports include information about the general demographics and interests of people who engaged with an advertiser's ad or commercial content. Then advertisers can better understand their audience.

Intia also provides advertisers and their vendors with information about:

·       Ads and commercial content people engaged with, if any

·       When people engaged with ads and commercial content

·       Where that ad or commercial content was shown

We also confirm which ads or commercial content you viewed that led you to take an action with an advertiser, such as downloading an advertiser's app. But we don't share information with these advertisers and their vendors that by itself can be used to contact or identify you, such as your name or email ad dress, unless you give us permission.

Audience Network publishers and their vendors

Intia Audience Network lets advertisers place ads with us that will be published on other apps and websites outside of Intia.

To help show you ads on their apps and websites, we share information with publishers who use Audience Network, as well as vendors who facilitate that use. For example, we share:

·       How many people see and engage with ads on publisher apps

·       Information related to or in response to a publisher's request to serve an ad on its app.

But we don't share information with these publishers and their vendors that by itself can be used to contact or identify you, such as your name or email ad dress, unless you give us permission.

Partners who use our analytics services

People rely on our Products, such as business accounts, professional tools and WeOne Pages, to run and promote their businesses. Businesses use our analytics services to understand more about how people are using their content, features, products and services.

 To provide these services, we use the information that we collect about you. We put this information into aggregate reports so that partners can see how well their content, features, products and services are performing and are able to understand things such as users' experience with such content, products and services.

These reports aggregate information such as:

·       How many people interacted with our partners' content, products or service

·       The general demographics and interests of the people who interacted with it

·       How people use our partners' products and services to connect to Intia Products and the performance of their connection and networks

Advertisers also receive other information. Read our Policy about how we share information with advertisers.

Partners who offer goods or services on our Products and commerce services platforms

When you choose to make a transaction, or otherwise choose to share information with a seller, creator, fundraiser, charity, payment services provider or commerce services platform, we share information with them and with any providers acting on their behalf.

Depending on how you interact with them, they receive:

·       Information to complete your transaction, such as order, payment, contact and delivery information

·       Information to help ensure the security of the transaction, such as information about your device or connection

·       Any information required by applicable regulation

·       Other information that you choose to share with them

For example, if you make a purchase from a Weone shop using checkout, the shop will receive information to complete your transaction. This may include your order items, your contact details and delivery information. If the shop uses a payment services provider, such as PayPal, to facilitate the transaction, the provider will receive the transaction amount, a transaction description (to ap pear on your credit card statement) and your payment card information, such as cardholder name, card number, expiry date and billing address. Learn more about payments on Weone.

Integrated partners

When you choose to use integrated partners' products or services, they may receive information about you and your activity.

Vendors

Measurement vendors

We don't create every measurement and analytics report ourselves.

We share information (such as whether people saw an ad or engaged with it) with our measurement vendors , who aggregate it to provide their reports.

For example, an advertiser might ask a measurement vendor to help work out the impact that its ads on Weone have had on sales. The measurement vendor compares information from us about clicks on the advertiser's Weone ads with information from the advertiser about product purchases. Then the measurement vendor creates and provides aggregated reports that show the advertiser how its ads are performing.

Marketing vendors

We share information about you with marketing vendors. For example, we share your device identifier or other identifiers with marketing vendors to help us serve you ads most relevant to your interests.

Marketing vendors support our marketing and advertising efforts by:

·       Serving our advertisements across the internet, including on mobile, desktop and connected television devices

·       Tracking and categorising your online and mobile app activity

·       Providing us information about your interests and community and advertising interactions

These marketing vendors help us understand who might find our advertising most relevant to their interests, and which of our Products might interest you. This information can be used to personalise which of our ads are shown to you. Marketing vendors also use this information to measure response to our marketing efforts and the effectiveness of our advertising.

Service providers

Service providers provide services to us that help us provide our Products to you. We share the information we have about you to receive these services, which include:

·       Investigating suspicious activity

·       Detecting and stopping threats to our personnel and property

·       Facilitating payments

·       Providing customer support

·       Improving the functionality of our Products

·       Providing technical infrastructure services

·       Analysing how our Products are used

·       Conducting research and surveys

·       Marketing and promoting our Products

Third parties

External researchers

We provide information to external researchers. They use it to conduct research that advances scholarship and innovation, and to promote safety, security and integrity.

Research goals include supporting:

·       Our business or mission

·       Social good.

·       Technological advancement

·       Safety and security on our Products

·       Public interest

·       Health and well-being

When sharing information with external researchers, we ensure that the privacy of our users is protected. Learn more about the privacy-safe research that we support.

Other third parties

We also share information with other third parties in response to legal requests, to comply with applicable law or to prevent harm.

And if we sell or transfer all or part of our business to someone else, in some cases, we'll give the new owner your information as part of that transaction, but only as the law allows.

Partner

A person, business, organisation or body using or integrating our Products to advertise, market or support their products and services
Third party

A person, business, organisation or body that is not part of the Intia Companies

When you might give us permission

For example, you might request more information from a business by clicking their ad in your WeOne Feed and submitting a form with your name and contact information. Then the advertiser would receive the information that you provided.

Transactions you might make

·       Subscribing to premium content

·       Subscribing to premium content

·       Buying, selling or using services

·       Donating to charities

Commerce services platforms

Commerce services platforms provide a range of commerce services, including:

·       Payments

·       Marketing

·       Delivery

·       Customer engagement tools

Measurement vendor

A third party that creates reports to help advertisers understand how their content and ads are performing. These reports also measure whether people took an action after seeing an ad.

Marketing vendor

A third party that helps market or advertise Intia and our Products, measures the effectiveness of our own marketing campaigns and performs advertising research.

Manage the ads that you see on our Products

Manage WeOne ads that you see off our Products

We advertise our own products and services on non-Intia or WeOne ad platforms. We use marketing vendors to deliver these ads. If we use your activity on our Products to tailor these ads, you can opt out of this type of use.

·       For cookies on your web browser, you can use the Digital Advertising Alliance industry opt-out platform. If you live in Canada, you can use the Digital Advertising Alliance of Canada industry opt-out platform. Certain ad blockers and tools to restrict cookies can interfere with your ability to opt out.

·       For your mobile device, check your mobile device settings. Different device manufacturers provide different ways to opt out

How can you manage or delete your information and exercise your rights?

·       You have rights to view and download the information that we have about you

·       You can use the settings in this section to manage your privacy

·       You also can delete your account or specific account information, if you want to

We offer you a variety of tools to view, manage, download and delete your information below. You can also manage your information by visiting the settings of the Products you use. You may also have other privacy rights under applicable laws.

To exercise your rights, visit our Help Centres, your settings for Facebook and Instagram and your device-based settings.

Delete your information or account

To delete your information, you can:

·       Find and delete specific information. We offer tools that you can use to delete certain information. For example, you can use Delete buttons to delete content that you've posted to your account. You can also use tools such as activity log on Weone to send content to the recycle bin in bulk. When you delete content, it's no longer visible to other users. Visit the WeOne Help Centre to learn what happens when you delete your content or move it to the recycle bin.

·       Permanently delete your account. If you delete your account on Weone, we delete your information, including the things you've posted, such as your photos and status updates, unless we need to keep it as described in "How long do we keep your information?" Once your account is permanently deleted, you won't be able to reactivate it, and you won't be able to retrieve information, including content you've posted.

How long does it take to delete your information?

If you request that we delete your account or content, it may take up to 90 days to delete your information after we begin the account deletion process or receive a content deletion request. After the information is deleted, it may take us up to another 90 days to remove it from backups and disaster recovery.

If you leave your deleted content in your recycle bin on WeOne,the deletion process will begin automatically in 30 days. Or you can start the deletion process straight away by deleting the content from your recycle bin or Recently Deleted folder.

How long do we keep your information for?

Highlights

·       We keep information for as long as we need it to provide a feature or service

·       But you can request that we delete your information

·       We'll delete that information unless we have to keep it for something else, for instance for legal reasons

We keep information for as long as we need it to provide our products, comply with legal obligations or to protect our or other's interests. We decide how long we need information on a case-by-case basis. Here's what we consider when we decide:

·       If we need it to operate or provide our products. For example, we need to keep some of your information to maintain your account

·       The feature that we use it for and how that feature works. For example, messages sent using Messenger's vanish mode are retained for less time than regular messages.

·       How long we need to retain the information for to comply with certain legal obligations.

·       If we need it for other legitimate purposes, such as to prevent harm; investigate possible violations of our terms or policies; promote safety, security and integrity; or protect ourselves, including our rights, property or products.

How long we need to retain the information to comply with certain legal obligations

For example, we retain information for as long as we need it for:

·       A legal request or obligation, including obligations of Intia Companies or to comply with applicable law

·       A governmental investigation

·       A legal claim, complaint, litigation or regulatory proceedings

Why we may preserve your information longer

Your information, including financial transaction data related to purchases or money transfers made on our Products, may be preserved and accessed for a longer time period if it's related to any of the following:

·       A legal request or obligation, including obligations of Intia Companies or to comply with applicable law.

·       A governmental investigation

·       An investigation of possible violations of our terms or policies

·       To prevent harm

·       For safety, security and integrity purposes

·       To protect ourselves, including our rights, property or products

·       If it's needed in relation to a legal claim, complaint, litigation or regulatory proceedings.

In some cases, we may preserve your information based on the above reasons even after you request deletion of your account or some of your content. We may also preserve information from accounts that have been disabled and con tent that has been removed for violations of our terms and policies.

Delete your information or account

To delete your information, you can:

·       Find and delete specific information. We offer tools that you can use to delete certain information. For example, you can use Delete buttons to delete content that you've posted to your account. You can also use tools such as activity log on WeOne to send content to the recycle bin in bulk. When you delete content, it's no longer visible to other users. Visit the Weone Help Centre to learn what happens when you delete your content or move it to the recycle bin.

·       Permanently delete your account. If you delete your account on Weone, we delete your information, including the things you've posted, such as your photos and status updates, unless we need to keep it as described in "How long do we keep your information?" Once your account is permanently deleted, you won't be able to reactivate it, and you won't be able to retrieve information, including content you've posted.

How long does it take to delete your information?

If you request that we delete your account or content, it may take up to 90 days to delete your information after we begin the account deletion process or receive a content deletion request. After the information is deleted, it may take us up to another 90 days to remove it from backups and disaster recovery.

If you leave your deleted content in your recycle bin on WeOne or your Recently deleted folder on Instagram, the deletion process will begin automatically in 30 days. Or you can start the deletion process straight away by deleting the content from your recycle bin or Recently Deleted folder.

Examples of why we might preserve your information

To respond to a legal request

For example, we might preserve your information after you've deleted your ac count when we receive a valid legal request, such as a preservation order or search warrant, related to your account

To comply with applicable law

For example, we preserve certain information about purchases or transactions associated with an account, in line with Intia’s accounting obligations.

For safety, security and integrity purposes

For example, if we disable an account for violating our terms or policies, we preserve information about that user to prevent them from opening a new account

We might also preserve some of your account information as part of our review of suspicious activity. This includes any suspicious activity associated with our financial products, such as suspected money laundering or terrorist funding.

For litigation

We may preserve your information where we deem it necessary for reasons related to a legal claim or complaint. For example, we may be required to defend ourselves in legal proceedings in a claim related to your information

How do we transfer information?

Highlights

·       Because we connect people all around the world, we need to transfer information all around the world too

·       When we do this, we follow international regulations to keep your information safe

How do we respond to legal requests, comply with applicable law and prevent harm?

Highlights

·         Sometimes we have to provide information to respond to legal requests when necessary

·         If there's a law that says we need to keep your information for some reason, we need to comply with it. So we'll keep information to obey that law.

·         We also sometimes keep information that we think will help prevent or stop bad activity, either on our Products or in the world

We access, preserve, use and share your information:

·         In response to legal requests, such as search warrants, court orders, production orders or subpoenas. These requests come from third parties such as civil litigants, law enforcement and other government authorities. To learn more about when we respond to legal requests. please contact

·         In accordance with applicable law

·         To promote the safety, security and integrity of Intia Products , users, employees, property and the public.

We may access or preserve your information for an extended amount of time.

Third party

A person, business, organisation or body that is not part of the Intia Companies

When we respond to legal requests

We respond to legal requests where we're required by law to do so, and at times where we're not compelled by law, but a response:

·         May affect users in that jurisdiction, and

·         Is consistent with internationally recognised standards including, for example, our Corporate Human Rights Policy.

How we promote safety, security and integrity

We share your information with law enforcement, government authorities, Intia Companies and other third parties (including industry peers) when we have a good faith belief that it's necessary to detect, prevent and address a variety of situations, such as:

·         Unauthorised use of our Products.

·         Violations of our terms and policies.

·         Investigating suspicious activity

·         Protecting ourselves, including our rights, property, personnel or Products

·         Preventing abuse, fraud or other harmful or illegal activity, on and off our Products

·         Protecting you or others, including as part of investigations or regulatory enquiries

·         Emergency situations, such as risk of death or imminent bodily harm

Why we may preserve your information longer

Your information, including financial transaction data related to purchases or money transfers made on our Products, may be preserved and accessed for a longer time period if it's related to any of the following:

·         A legal request or obligation, including obligations of Intia Companies or to comply with applicable law

·         A governmental investigation

·         An investigation of possible violations of our terms or policies

·         To prevent harm

·         For safety, security and integrity purposes

·         To protect ourselves, including our rights, property or products

·         If it's needed in relation to a legal claim, complaint, litigation or regulatory proceedings

In some cases, we may preserve your information based on the above reasons even after you request deletion of your account or some of your content. We may also preserve information from accounts that have been disabled and con tent that has been removed for violations of our terms and policies.

Unauthorised use of our Products

For example, if you unlawfully collect and use Weone user data, we may share your information to defend ourselves against claims or in litigation.

Violations of our terms and policies

For example, if you post threatening or harmful content, we may share your information across the Intia Companies to protect ourselves and others. This can include blocking your access to certain features or disabling your account across the Intia Companies.

Examples of why we might preserve your information

To respond to a legal request

For example, we might preserve your information after you've deleted your account when we receive a valid legal request, such as a preservation order or search warrant, related to your account.

To comply with applicable law

For example, we preserve certain information about purchases or transactions associated with an account, in line with Intia’s accounting obligations.

For safety, security and integrity purposes

For example, if we disable an account for violating our terms or policies, we preserve information about that user to prevent them from opening a new account.

We might also preserve some of your account information as part of our review of suspicious activity. This includes any suspicious activity associated with our financial products, such as suspected money laundering or terrorist funding.

For litigation

We may preserve your information where we deem it necessary for reasons related to a legal claim or complaint. For example, we may be required to defend ourselves in legal proceedings in a claim related to your information.

How will you know that the Policy has changed?

We'll notify you before we make material changes to this Policy. You'll have the opportunity to review the revised Policy before you choose to continue using our products.

How to contact Intia with questions

You can learn more about how privacy works on Weone and on Messenger, and in the Weone Help Centre. If you have any questions about this policy or have any questions, complaints or requests regarding your information, you can contact us as described below.

Why and how we process your information

The categories of information we use, and why and how information is processed, are set out below:

Why and how we process your information	Information categories we use (see "What Information do we collect?" for more information on each information category) The actual information we use depends on your factual circumstances, but could include any of the following:
Personalising the Intia Products (other than ads, see below): Our systems automatically process information we collect and store associated with you and others to assess and understand your interests and your preferences and provide you with personalised experiences across the Intia Products in accordance with our terms. This is how we: ·         Personalise features and content (such as your Weone Feed, Messenger Feed and Stories); ·         Make suggestions for you (such as people that you may know, groups or events that you may be interested in or topics that you may want to follow) on and off our products. about how we use information about you to personalise your experience on and across Intia Products and how we choose the ads that you see.	Your activity and information that you provide: ·         Content that you create, such as posts, comments or audio ·         Content that you provide through our camera feature or your camera roll settings, or through our voice-enabled features ·         Intiadata about content ·         Types of content that you view or interact with, and how you interact with it ·         Apps and features that you use and what actions you take in them ·         Purchases or other transactions that you make ·         Hashtags that you use ·         The time, frequency and du ration of your activities on our Products Friends, followers and other connections App, browser and device information: ·         Device characteristics and device software ·         What you're doing on your device, such as whether our app is in the foreground or if your mouse is moving (which can help tell humans from bots) ·         Identifiers that tell your de vice apart from other users' ·         Device signals ·         Information that you've shared through your device settings (e.g. GPS location) ·         Location-related information ·         Information about the network that you connect your device to ·         Reports about our products' performance on your device ·         Information from cookies and similar technologies Information from partners, vendors and third parties
Providing ads on the Intia Products: Our ads system automatically processes information that we've collected and stored associated with you. Our ads system uses this information to understand your interests and your preferences, and personalise your ads across the Intia Products. Our ads system prioritises what ad to show you based on what audience advertisers want to reach. Then, we match the ad to people who might be interested. about how our ads system works	Your activity and information that you provide: ·         Age ·         The gender that you provide ·         Information about ads that we show you and how you engage with those ads App, browser and device information: ·         Location information ·         Device characteristics and device software
Providing and improving our Intia Products: The provision of the Intia Products includes collecting, storing and, where relevant, sharing, profiling, reviewing and curating, and in some instances not only automated processing but also manual (human) reviewing, to: ·         Create and maintain your account and profile, ·         Connect your Intia Products account, including your public profile information, to an integrated partner to sign in or share your information, ·         Facilitate the sharing of content and status, ·         Provide and curate features, ·         Provide messaging services, the ability to make voice and video calls and connect with others, ·         Provide advertising products, ·         Understand and enable creation of content, such as text, audio, images and videos, including through artificial intelligence technology that we provide, ·         Undertake analytics, and ·         Facilitate your purchases and payments on Intia Pay or other Intia checkout experiences. We also use information to develop, re search and test improvements to our Products. We use information we have to: ·         see if a product is working correctly; ·         troubleshoot and fix it when it isn't; ·         test out new products and features to see if they work; ·         get feedback on our ideas for products or features, and ·         conduct surveys and other research about what you like about our Products and brands and what we can do better.	Your activity and information that you provide: ·         Content that you create, such as posts, comments or audio ·         Your public profile information (including your name, username and profile picture) ·         Content that you provide through our camera feature or your camera roll settings, or through our voice-enabled features ·         Messages that you send and receive, including their content, subject to applicable law ·         Intiadata about content and messages, subject to applicable law ·         Types of content that you view or interact with, and how you interact with it ·         Apps and features that you use and what actions you take in them ·         Purchases or other transactions that you make, including truncated credit card information ·         Hashtags that you use ·         The time, frequency and duration of your activities on our Products ·         Your photo or video selfie if you provide it when you con tact us for account support Friends, followers and other connections App, browser and device information: ·         Device characteristics and device software ·         What you're doing on your device, such as whether our app is in the foreground or if your mouse is moving (which can help tell humans from bots) ·         Identifiers that tell your de vice apart from other users' ·         Device signals ·         Information that you've shared through your device settings ·         Location-related information ·         Information about the network you connect your de vice to, including your IP address ·         Information from cookies and similar technologies Information from partners, vendors and third parties
Promoting safety, integrity and security on and across the Intia Products: The Intia Products are designed to research and help ensure the safety, integrity and security of those services and those people who enjoy them, on and off Intia Products. We process the information that we have associated with you and apply automated processing techniques and, in some instances, conduct manual (human) review to: ·         Verify accounts and activity, ·         Find and address violations of our terms or policies. In some cases, the decisions we make about violations are reviewed by the Oversight Board, ·         Investigate suspicious activity, ·         Detect, prevent and combat harmful or unlawful behaviour, such as to review and, in some cases, remove content reported to us, ·         Identify and combat disparities and racial bias against historically marginalised communities, ·         Protect the life, physical or mental health, well-being or integrity of our users or others, ·         Detect and prevent spam, other security matters and other bad experiences, ·         Detect and stop threats to our personnel and property, and ·         Maintain the integrity of our Products. For more information on safety, integrity and security generally on Intia Products, visit the Weone Security Help Centre and Messenger security tips.	Your activity and information you provide:: ·         Content that you create, such as posts, comments or audio ·         Content that you provide through our camera feature or your camera roll settings, or through our voice-enabled features ·         Messages that you send and receive, including their content, subject to applicable law ·         Intia data about content and messages, subject to applicable law ·         Types of content that you view or interact with, and how you interact with it ·         Apps and features that you use and what actions you take in them ·         Purchases or other transactions that you make, including truncated credit card information ·         Hashtags that you use ·         The time, frequency and du ration of your activities on our Products ·         Your photo or video selfie if you provide it when you con tact us for account support Friends, followers and other connections App, browser and device information: ·         Device characteristics and device software ·         What you're doing on your device, such as whether our app is in the foreground or if your mouse is moving (which can help tell humans from bots) ·         Identifiers that tell your device apart from other users'